From 47 days to 15. AI screening at scale.
How a leading UK workforce platform cut time-to-hire by 68% — and added 34% ARR — by embedding Candidly across their customer base in six weeks.
- 68%
- Reduction in time-to-hire
- 34%
- Increase in ARR
- 6 weeks
- Time to go live
The challenge
Construction hiring was broken — and their customers knew it.
For a workforce management platform serving hundreds of construction SMEs across the UK, recruitment was the elephant in the room. Their customers — groundworkers, scaffolding firms, civil engineering contractors — were spending weeks filling roles that needed to be filled in days.
The platform had built strong tools for scheduling, compliance tracking and payroll. But when a site manager needed a qualified bricklayer on Monday, there was nothing in the product to help them find one. Their customers were exporting spreadsheets, posting on job boards manually, and managing applications in their inboxes.
It wasn't just an inconvenience. Slow hiring was costing their customers real money — delayed projects, overtime costs, and frustrated clients. And it was creating a growing gap between what this platform offered and what modern HR platforms had started delivering.
- Build and ship product features end-to-end across React frontend and Node.js backend services
- Design and implement integrations with HRIS, ATS and payroll platforms via unified APIs
- Collaborate with the ML team to integrate AI screening models into production hiring pipelines
- Own reliability, performance and observability for your areas of the platform
- Contribute to architecture decisions and technical roadmap in a team that takes engineering seriously
- Review code thoughtfully and mentor mid-level engineers when the opportunity arises
The core problems
- Average time-to-hire of 47 days across the customer base — far above industry expectation
- No built-in ATS or candidate screening — customers were managing hiring entirely outside the platform
- High volume of unqualified applicants wasting recruiter time on manual sifting
- Growing pressure from customers demanding a complete workforce solution
- Competitive threat from newer platforms offering recruitment as standard
Building an ATS from scratch was considered and quickly ruled out. The estimated timeline was 18–24 months and the cost prohibitive for a platform of their size. They needed a faster path.
The solution
A fully branded ATS, live in six weeks.
After evaluating several options, the platform chose to embed Candidly's whitelabel ATS — primarily because of two things: the speed of implementation, and the depth of the AI screening capability.
Candidly's specialist design and integration team worked alongside their product team to deliver a fully branded recruitment module — their logo, their colours, their domain — that felt native to the existing platform. From a customer perspective, there was no visible join.
"We went live in six weeks. Within a quarter, our customers were hiring faster than they ever had before — and they assumed we'd built it ourselves."
The AI screening module was configured specifically for construction — understanding sector-specific qualifications like CSCS cards, SMSTS certifications and NEBOSH requirements, and automatically filtering candidates who didn't meet the role's compliance threshold before a human ever saw the application.
Scheduling automation handled interview coordination. Blind CV review was turned on by default. And D&I dashboards gave customers visibility into the diversity of their pipeline at every stage — something several of their enterprise clients had started requiring contractually.
The results
Numbers that moved — fast.
Within the first six months of go-live, the results across their customer base were consistent enough to be unambiguous. Time-to-hire dropped from 47 days to 15 — a 68% reduction across 50,000 applications and 14 distinct customer accounts used as the initial cohort.
The platform's own metrics shifted too. Customers who had access to Candidly showed an 18% lower churn rate than those who didn't. The recruitment module had become a meaningful retention driver — customers who relied on it every week were far less likely to consider switching providers.
Results at a glance — first 6 months
- Time-to-hire reduced from 47 days to 15 days across the cohort
- 50,000+ applications processed through AI screening
- Candidate response rates up 41% — faster shortlisting, faster outreach
- Offer acceptance rates up 23% — better-matched candidates, fewer drop-outs
- Recruiter admin time down 60% across customer hiring teams
- 34% increase in platform ARR within 12 months of launch
- Customer churn down 18% in the 12 months following go-live
The ARR impact was significant. By adding a recruitment module — priced as a tier upgrade — the platform unlocked a new revenue line that hadn't existed before. Customers who upgraded to include Candidly also had a higher average contract value and longer average tenure.
"In a world where businesses expect solutions to help them solve multiple challenges, adding Candidly was a no-brainer. It enabled us to support customers with hiring within a few quarters — versus building it ourselves, which could have taken years."
Key takeaways
What made it work.
Three things stood out as critical to the success of this implementation — and they're consistent with what we see across all successful whitelabel deployments.
What drove success
- Sector-specific configuration mattered.
Generic screening logic wouldn't have moved the needle. Configuring AI screening around construction-specific qualifications was the difference between a tool customers tolerated and one they relied on daily. - Speed of launch created internal momentum.
Going live in six weeks meant the team could see results before any internal skepticism hardened. Early wins made broader rollout easier to champion. - Seamless branding drove adoption.
Because the product felt entirely native, customer-facing teams had no awkwardness introducing it. It was simply part of the platform — not a third-party add-on. - D&I tools opened enterprise conversations.
Several of their larger customers had started receiving D&I requirements from their own clients. Having blind screening and diversity dashboards built-in gave the platform a new reason to be in those conversations.
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